PROFESSIONAL TIMELINE

PRODUCT MANAGER 

REA / Singapore / AUG 2022 – APR 2023

  • Defined product MVP. Led product requirement gathering, planning, and execution of Agile projects.

  • Developed technical project plans, tracked milestones, produced roadmaps and progress reports.

  • Drove product backlog maintenance, roadmap, product capabilities and technical documentation.

  • Led weekly core team sync, sprints, sprint retros, and post-sprint management stakeholder sync.

     

    Notable Achievements:

    • Managed 3 products simultaneously in concurrently running sprints.

    • Decreased bounce rate by 47% in 7 months.

    • Relaunched enhanced version of company brand website and AI powered real estate research platform

PRODUCT MANAGER

APPLE, INC (contract via Manpower) / Singapore / SEP 2021 – MAR 2022

  • Directed and led the development of online retail products (TMall and Apple partnership).

  • Driven regular meetings with internal and external vendor teams, and follow up on agreed tasks.

  • Collaborated with partners in building business cases, authoring business requirements, designing, and crafting customer experience, and handling end-to-end implementation processes and communicated project status.

     

    Notable Achievements

    • Conducted reviews and planning meetings to ensure delivery of high-quality products

HYBRIS FRONT-END SOLUTION ARCHITECT

VORWERK PTE. LTD. / Singapore  /  SEP 2018 – FEB 2021

  • Implemented e-commerce (B2C) and B2B front-end solutions for SAP Commerce (Hybris) platform

  • Led agile platform development projects, including creating architecture and data flow diagrams.

  • Implemented end-to-end project life cycles and projects involving multiple internal / external and local / global stakeholders.

  • Collaborated with key partners across the organization, balancing their interests and needs.

  • Translated business / customer requirements into technical solutions.

  • Led meetings to ensure technical delivery aligns with product direction.

  • Led project set up of structure, processes, and communication plan.

  • Developed technical project plans, track milestones, and send weekly progress reports.

  • Supported SIT, UAT, business handover, and technical support for front-end technologies and integration to backend systems such as SAP ByDesign.

    Notable Achievements

    • Launched Jafra e-commerce / B2C shop in Thailand.

    • Supported Thermomix product post-implementation maintenance in Turkey and UK (B2B / B2C)

    • Supported Kobold product post-implementation maintenance in the UK (B2B / B2C)

    • Appointed as Technical Documentation Team Lead

    • Won Global IT Award 2019 (2nd): most projects rolled out in a year.

E-COMMERCE SPECIALIST / PRODUCT OWNER

BSH HOME APPLIANCES  /   Singapore  /  AUG 2012 - JUL 2017

  • Drove the delivery of channel and platform capabilities across BSH B2B2C and e-commerce projects.

  • Led agile platform development projects.

  • Implemented end-to-end project life cycles and projects involving multiple internal / external and local / global teams, vendors, consultants, and stakeholders.

  • Translated business / customer requirements into technical solutions.

  • Collaborated with key partners across the organization, balancing their interests and needs.

  • Supported SIT and UAT test case development and verification with stakeholders.

  • Technically supported front-end technologies and integration to multiple backend / middleware systems, such as PIM, ERP, BLL, CRM, POS, and internal search engines.

  • Led virtual and on-site training to Asia Pacific including Australia, New Zealand and EMEA colleagues.

    Notable Achievements

    • Pilot launched 2 pioneer Bosch online stores in Singapore and Hong Kong.

    • Upgraded 3 Siemens brand websites in Australia, India and Thailand

    • Contributed to an 18% sales increase in global revenue of projects launched by 2016.

    • Managed, implemented, and supported product features on Agile methodology across 6 countries in the SEA region, increasing brand visibility by 0.48% per year.

ENGINEER ASSISTANT

SEAGATE TECHNOLOGY  /  Singapore  /  AUG 2010 – AUG 2012

  • Conceptualized and developed upgraded machine status monitoring system for the production line using web development (HTML / CSS / JavaScript / JQuery).

  • Developed a basic employee shift Android mobile application development (Java.)

    Notable Achievements

    • Launched an internal employee shift calendar mobile application for Seagate Singapore

    • Relaunched a web monitoring system for production line machines